Mediacom internet speed test update#
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Mediacom internet speed test download#

Asked rep what tests we could do to be sure. Rep advise they didn't understand but that there was nothing they could do. Asked rep why my upload speed was so low if everything was perfect. Told me everything was perfect and that the problem was with mediacom. March 23rd-26th: AARRGGHHHHHHHHH!!!!!!! I can't get my email, play any online games, or work from home!!!!!!!!1 >:( They gave me another credit (17$) to hold me until Saturday. Was told that the nearest time someone could come out was the next Saturday. Was told that the appointment was cancelled because I didn't answer the phone when I was called twice between 2:45PM and 3PM (caller id tells me i received only one phone call and nothing on the cell phone). Called mediacom to see when someone would be out. March 22nd: 2:45PM Mediacom called my HOME NUMBER to check and see if someone had arrived.Д¤:30PM arrived home from work to discover that mediacom had called at 2:45PM. my internet connection sucks but it will all be solved tomorrow. was told ok but there would be no guarantees. Asked for a service tech to come out and check the system monday afternoon and that I needed a call on my cell phone so that I could be there. was told no research was being performed and that they didn't know what I was talking about. 5 minutes after end of call, a supervisor called me and credited my account for 20$. Finally sent them and was told they would be forwarded to the Tier 2 level. Was one the phone for 15 minutes while I tried to connect to the web mail client to send the examples. They asked me to email the Six hours of example data. Advised rep about my automated ping and traceroute data. They advised me to sit tight and stay home all day saturday and someone would contact me. Advised rep that I had called earlier and the automated system said something was down in my area. They were unable to tell me why no-one had shown up. Called mediacom and got the same rep as the previous night. finished writing a program to automate pinging and traceroutes for the provided DNS server, my modem address, my router address, and 530PM.

Mediacom internet speed test series#

Rep performed a series of PINGs on my existing modem and received 100% loss. Was told that when the service tech showed up the next day, I really needed to tell them what the upload speed was because it was really bad (8Kbps). Performed a broadband test with the rep on the phone and relayed the results. was told someone would come out Friday afternoon. they then told me that it must be the TV, let me know that they would charge me for the service call since nothing was wrong, and left.Д¬alled mediacom to get more assistance. They checked the connections and told me the connection hardware on the wire going into the splitter was the problem. They checked the lines and told me that the splitter I installed was the problem. Advised them that there was something wrong.

Mediacom internet speed test download#

March 18th: Service rep came out, went to to check the download speeds and told me nothing was wrong the the connection (at before 11AM). Advised mediacom that the problem occurs mostly at night and on the weekends. They advised me that someone could come out on Thursday (3/11) in the morning.

March 17th: Called mediacom to let them know that replacing the modem didn't help. I went out and bought one late that night. Was told I could go buy a new one or say at home on Wednesday and they send someone out to connect a new one up. Asked about connection problems and was told it must be the modem.

Mediacom internet speed test update#

Connected it to RCA and called mediacom to update the MAC address. March 16th: Bought new router thinking that the Airport was the problem. was using a mediacom provided RCA 235 Cable modem and my Apple Airport (not extreme) Wireless connection. Prior to March 16th but sometime after Jan 1st (1st confirmed instance is Feb 23 when i tried to subscribe to an online game): Connectivity and latency issues. These are alternate units of measurement expressed in bytes, a standard measurement of file size.Ok.

MB/s and kB/s: Megabytes per second and kilobytes per second.This is a standard unit of measurement for internet speed. Packet loss is expressed in percentage of packets lost. Packet loss in most cases is result of poor signal/line quality. Packet loss: Packet loss occurs when a packet of data being sent over the internet is not received or is incomplete.High jitter can result in buffering and other interruptions. Jitter: Jitter is a measure of the variability in ping over time.Ping: Also called latency, ping is the reaction time of your connectionвЂ“how quickly your device gets a response after you've sent out a request.Upload: How quickly you send data from your device to the internet.Download: How quickly you pull data from a server on the internet to your device.